UPCL Online Billing User Data Policy

Privacy Policy

Privacy Policy

Date: 07/12/2023

UPCL Online Billing App is being developed and operated by Pragyaware Informatics Private Limited on behalf of UPCL.

This page informs you of our policy regarding the collection, use and disclosure of personal data when you use our service and the choices you have associated with that data.

As a general rule, this application does not collect personal information about you. You can generally install this mobile app without revealing your personal information, unless you choose to provide such information.

If the mobile app request you to provide personal information, you will be informed for the particular purpose for which the information is gathered and adequate security measure will be taken to protect your personal information.

We do not share any personally identifiable information volunteered on the application to any third party (Public/Private). Any information provided to this app will be protected from loss, misuse, unauthorized access or disclosure, alteration or destruction.

We use your data to provide and improve the Service. By using the Service, you agreed to the collection and use of the information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meaning as our Terms and Conditions.

Information Collection and Use

We collect several different type of information for various purposes to provide and improve our Service to you.

Types of data collected :

Mobile No.
Name
Bank Account No
UAN
Aadhar No
Electricity Account No.
Additional Information/ Landmark information of address

Usage Data :

We may also collect information when you access the Service by or through the mobile device.
When you access the Service by or through a mobile device, the Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile.
Internet browser you use, unique device identifiers and other diagnostic data.

Use of Data :

UPCL Online Billing uses the collected data for various purposes:

to provide and maintain the Service
to notify you about changes to our Service
to allow you to participate in interactive features of our Service when you choose to do so
to provide customer care and support
to provide analysis or valuable information so that we can improve the Service
to monitor the usage of the Service
to detect, prevent and address technical issues

Disclosure of Data

Legal Requirements: UPCL Online Billing application may disclose your Personal Data in the good faith belief that such action is necessary :

to comply with a legal obligation
to protect and defend the rights or property of UPCL
to prevent or investigate possible wrongdoing in connection with the Service
to protect the personal safety of users of the Service or the public
to protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

Pragyaware Informatics Private Limited is employed by UPCL to facilitate our Service, to provide the Service on our behalf, to perform Service- related services or to assist us in analyzing how our Service is used.

We have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at following office address :

Pragyaware Informatics Pvt. Ltd

4^th Floor Golden Plaza,

Near Arora Neuro Centre,

Mall Road, Ludhiana,

Punjab, India

141001